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The health and wellbeing of all our customers, staff, event organisers, acts and the events we host continues to be our absolute priority.

We are playing our part to ensure that everyone continues to be able to enjoy our shows and events by continuing with the following Covid-19 requirements:

Face coverings are now a mandatory requirement when attending events.

Everyone will be required to wear a mask when they are inside our building this includes communal areas and when you are watching an event.

The only exceptions are for those who are exempt from wearing face coverings, this includes children under 11 – click here to view government guidance on exemptions, or when eating or drinking.

If you feel unwell or have symptoms; please DO NOT attend our venue. – Stay at home and follow NHS guidelines.
As a venue operator, we have a responsibility to keep everyone who uses our venue as safe as possible by mitigating coronavirus risks in our venue.

Following the latest government briefings and guidance, many legal restrictions have now been removed.

Our procedures will continue to evolve, be reviewed and updated as guidance and law changes.

As with all guidance, there are exceptions such as those who are medically exempt from vaccination.

Despite the most recent announcements, the Government is still encouraging the indoor entertainment sector to have a system in place to check the Covid status of audiences attending our venues. There may also be specific entry requirements requested on events and concerts as requested by the promoter, act or artist.

All legal limits on the numbers of people allowed to meet indoors have now been removed and our venue will be operating at full capacity and without social distancing in place. We are asking everyone to respect other visitors, keeping your distance where you can and appreciate, we are all at different stages of comfort as the vaccinations and easing of restrictions are rolled out, so some people may still be apprehensive.

We have enhanced all cleaning regimes before, during and post-event, sanitising all surfaces throughout the venues using long-lasting cleaning solutions to reduce the risk of contact infection.

NHS Test and Trace QR code will remain available for optional use.

We recommend the following steps are taken by all visitors:

  • Please respect other visitors; keeping your distance where possible and understanding others’ concerns regarding Covid-19 may be different to your own.

  • Continue to check in with NHS Test and Trace (QR codes will remain visible in the venue)

  • Our staff will continue to wear face coverings and we ask everyone to respect those choosing to do so.

  • Regularly wash/sanitise your hands. Hand sanitising stations will be available throughout our venues.

  • Use contactless payments where possible.

Above all we would like to say a huge thank you to all customers and staff for their support over the very challenging past 18 months and your future support in acting responsibly and considerate to visitors and staff and understand they may have different requirements to your own – this way we hope to help keep each other safe and our venue open.

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